Terms & Conditions

These Terms & Conditions govern access to and use of the TrevantaLegals platform, including the public website, the case registry and all associated services. By registering an account, filing a case, participating in a proceeding or applying for empanelment, you accept these terms in full.

If you do not accept these terms, you must not use the platform.

TrevantaLegals is an institution that administers dispute resolution proceedings — arbitration, mediation and conciliation — and provides enforcement support to secured creditors in matters under the Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest Act, 2002.

The institution does not act as counsel for any party, does not render legal advice, and does not adjudicate disputes itself. Adjudication and facilitation are performed by the appointed neutral in the exercise of an independent mandate.

Nothing on this website constitutes an advertisement, solicitation, invitation or inducement to seek professional services.

You must be competent to contract under applicable law to register an account. Where you register on behalf of an entity, you warrant that you are authorised to bind that entity.

You are responsible for maintaining the confidentiality of your credentials and for all activity carried out under your account. You must notify the institution immediately of any unauthorised access.

The institution may suspend or terminate an account where these terms are breached, where information provided is false, or where continued access would prejudice the integrity of a proceeding.

A case is registered only after the registry has scrutinised the submission and confirmed that the reference, the documents and the applicable fee are in order. Submission of a case does not by itself create a proceeding.

You warrant that all documents uploaded are genuine, complete to the best of your knowledge, and that you are entitled to submit them. Fabricated, forged or misleading documents will result in closure of the case and may be reported to the appropriate authority.

The institution may decline a reference that is outside its scope, that lacks a valid basis, or that is otherwise unfit for administration.

Neutrals are appointed from the institution's panel following disclosure of any circumstance likely to give rise to justifiable doubts as to independence or impartiality, and after conflict clearance.

For SARFAESI matters, counsel is allocated from the panel of empanelled advocates. The lender remains free to appoint counsel of its own choosing, in which case the institution's role is limited to administration of the record.

A party may object to an appointment on stated grounds. Objections are decided in accordance with the applicable law and the institution's rules.

Fees comprise a registration fee, an administrative fee determined by claim value or matter type, and the fee of the appointed neutral. The applicable schedule is communicated at the time of registration.

Fees are payable in advance unless the registry directs otherwise. Proceedings may be suspended where fees remain unpaid.

Save where expressly stated, fees are non-refundable once a neutral has been appointed. Statutory levies are payable in addition.

Proceedings are conducted in accordance with the applicable statute, the agreement between the parties and the institution's rules. Hearings are ordinarily held by video.

Parties must attend scheduled hearings, comply with directions and adhere to filing timelines. Recording, transmitting or publishing any part of a hearing without the express permission of the neutral is prohibited.

Abusive, obstructive or dilatory conduct may be recorded on the file and taken into account in the allocation of costs.

Documents uploaded to the case record remain the property of the uploading party. The institution holds them for the purpose of administering the proceeding and maintaining the record.

Records are retained for the period required by law and by the institution's retention policy, after which they are archived or securely destroyed.

Authenticated copies of orders and awards may be downloaded by entitled participants while the case record remains accessible.

Proceedings are confidential. Documents, submissions, hearing content and the outcome must not be disclosed to any person who is not a participant, save where disclosure is required by law, is necessary to enforce or challenge an award, or is made with the written consent of all parties.

Communications made in the course of mediation are additionally protected and are not to be relied upon in any other proceeding.

Submission of an empanelment application does not create any entitlement to appointment, to work or to remuneration. Applications are placed before the empanelment committee, whose decision is final.

Empanelled persons must maintain the standards of conduct, disclosure and availability prescribed by the institution. Empanelment may be withdrawn where those standards are not met.

You must not attempt to gain unauthorised access to any part of the platform, interfere with its operation, upload malicious code, scrape its contents, or use it for any purpose other than the administration of a bona fide matter.

You must not impersonate another person, misstate your authority or use the platform to harass any participant.

The TrevantaLegals name, marks, logo, platform design and all content published by the institution are its intellectual property. No licence is granted other than the limited right to use the platform for its intended purpose.

The platform is provided on a reasonable-efforts basis. The institution does not warrant uninterrupted availability and is not liable for loss arising from network failure, force majeure or the act or omission of any party or neutral.

To the extent permitted by law, the institution's aggregate liability in relation to any matter is limited to the administrative fees actually received by it in that matter.

The institution is not liable for the content of any award, order or settlement, which is the responsibility of the neutral or of the parties.

You agree to indemnify the institution and its personnel against any claim, loss or expense arising from your breach of these terms, from documents you upload, or from your conduct in a proceeding.

The institution may amend these terms from time to time. The amended terms take effect on publication. Continued use of the platform constitutes acceptance of the amended terms.

These terms are governed by the laws of India. Subject to any arbitration agreement between the parties, the courts at the seat of the institution have exclusive jurisdiction over disputes arising out of the use of the platform.

Questions on these terms may be addressed to the registry through the contact page.