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Tribunal Service
Conciliation
Assisted resolution with a proposed settlement
A conciliator engages with both sides, examines the record and may formulate terms of settlement for the parties to consider — a structured middle path between mediation and arbitration.
Who This Is For
- ✓Bank and financial-institution settlement drives
- ✓Contractual disputes where parties want a proposed outcome
- ✓Consumer and service disputes
- ✓Statutory conciliation references
The Process
1
Reference and notice
The case is registered and both parties are notified through the platform.
2
Appointment of the conciliator
An empanelled conciliator is appointed and the record is placed before them.
3
Deliberation
Statements are invited from both sides and sittings are held to narrow the issues.
4
Terms of settlement
The conciliator may formulate terms of settlement; if accepted, they are signed and authenticated.
Outcome
A settlement agreement carrying the status and effect of an arbitral award on agreed terms.