Tribunal Service
Arbitration
Binding determination by an appointed neutral
Institutional arbitration administered end to end on a secured digital record — from case registration and appointment of the arbitral tribunal to hearings and publication of the award.
Who This Is For
- ✓Commercial contracts containing an arbitration clause
- ✓Loan, facility and recovery disputes referred by banks and NBFCs
- ✓Supply, service and distribution disagreements
- ✓Partnership, shareholder and joint-venture claims
The Process
Case registration
The claimant uploads the statement of claim, the arbitration agreement and supporting documents. A unique case number is issued.
Scrutiny and notice
The institution verifies the reference, confirms jurisdiction and issues notice to the respondent through the platform.
Appointment of the neutral
An empanelled arbitrator is appointed after disclosure of independence and impartiality, and conflict clearance.
Pleadings and hearings
Pleadings, evidence and hearing schedules are managed on the case record. Hearings are conducted online with attendance logged.
Award
The tribunal uploads the signed award. The institution publishes it to the parties, who may download authenticated copies.
Outcome
A reasoned, signed and enforceable arbitral award delivered on the case record.