Privacy Policy

This policy is maintained by TrevantaLegals and explains how personal data is handled on the public website and within the case registry. It applies to parties, counsel, neutrals, case managers and empanelment applicants.

This page is app-owned editable content. It describes the institution's own practices; it is not an independent certification or audit.

Personal data is processed on the basis of your consent given at registration, the performance of the arrangement under which a case is administered, the institution's legitimate interest in operating a secure registry, and compliance with applicable law.

Access to a case record is restricted to the participants assigned to that case — the parties and their counsel, the appointed neutral, the assigned case manager, and authorised registry administrators. Access rules are enforced at the database layer, not only in the interface.

Curricula vitae submitted for empanelment are visible only to the empanelment committee and authorised administrators.

Personal data is not sold, rented or used for advertising. Data is shared only with the participants of a case, with the institution's service providers acting on instructions, and where disclosure is required by law or by an order of a competent authority.

Data is held on managed cloud infrastructure with encryption in transit. Case documents are stored in private storage buckets that are not publicly readable, and access is granted per participant.

The institution applies role-based access control, activity logging and least-privilege administration. No system can be guaranteed absolutely secure; you should notify the registry immediately if you suspect unauthorised access to your account.

Case records are retained for the period required by law and by the institution's retention schedule, after which they are archived or securely destroyed. Empanelment applications not accepted are retained for a limited period for record purposes and then deleted.

The platform uses strictly necessary cookies and local storage to maintain your signed-in session and security state. It does not use advertising or cross-site tracking cookies.

The platform is not directed to persons who lack capacity to contract. Where a minor is a party to a proceeding, participation is through a guardian or authorised representative.

This policy may be updated as the platform evolves. The current version is always published on this page and takes effect on publication.

Privacy questions, access requests and grievances may be sent to the registry through the contact page, marked for the attention of the Grievance Officer.